Policy
Refund & Return Policy
Draft. This page is a placeholder. The final refund and return terms are pending review with the business owner and their legal or tax adviser. Do not treat the copy below as a commitment.
1. Scope
This policy applies to purchases made from the Aevum online store within India. Bespoke or made-to-order pieces may follow different terms noted at purchase.
2. Eligibility
Return eligibility, timeframe, permitted reasons and required condition of the item are pending business confirmation.
3. Process
The exact request path, pickup or drop-off arrangement, and inspection timeframe are pending confirmation.
4. Refund method and timing
Refund method, processing time and any deductions are pending confirmation by the business and its accountant.
5. Exchanges
Exchange eligibility and store-credit rules will be published alongside the final refund terms.
6. Contact
Please write to us through the Contact page for any questions until the final policy is published.